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West Outer

Scroll down to review this draft Community Area Plan, provide your comments, and see what others are saying. Click anywhere on the document to leave a comment and use the dropdown menu to jump to a specific chapter. Each Community Area Plan will also have a standard set of appendices, you can view them here, or by clicking the Appendices button at the top of the page. You can also view a summary of the content in the virtual open house at CAPOpenHouse.com.

These plans will be available for public comment until May 9, 2025.

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Suggestion
I agree that the historical and peacemaking in the Mountain Island Lake area is lacking. We have history in our area like the lake, ferry, drag way….that long time residents can tell everyone about but there is no art or signage or placemaking to support it. This is easy to remedy. The parks in the area are a good place to start but the CAC intersection of 16 and MHH road is another lost opportunity. Most of what is visible is power right of ways that are not landscaped. Signage/art at the 16/MHH intersection that identifies the Mtn island community would be a great start. That and getting Duke/commercial owners at most corners of that important intersection to help with this placemaking would be a great start that seems easy to implement and would be a huge step forward in community character building. Happy to help.
I also agree with many of my neighbors comments about needed oversight/following of implementation concerns noted here in the significant rezoning activity in our area. Also connecting to greenways - both Charlotte and neighboring Mt Holly,….
Concern
I've lived in this area 60 yrs.
Suggestion
environmental justice should always be a central priority, not something that gets pushed down the list based on survey averages across an overly broad region. Every development decision has an environmental impact—whether it's on tree canopy, water resources, air quality, or noise—and these effects are disproportionately felt in certain communities. We cannot afford to let environmental concerns be diluted by flawed area definitions or priority rankings.
Concern
While the long-term vision laid out in the plan is admirable in principle, it is deeply disconnected from the current reality on the ground—especially when it comes to infrastructure. Our roads and transportation systems are already strained under existing zoning, and the plan’s recommendations for increased density are simply not feasible without major investment in infrastructure first.

It is extremely disappointing that neither the city nor the state has prioritized road improvements in this area, despite rapid development. Longtime residents are now bearing the burden of this oversight—dealing with worsening traffic, longer commutes, and safety concerns, all while new developments continue to be approved.

Before any increases in density are implemented, there must be a clear, funded plan to upgrade infrastructure to meet both current and future demand. Otherwise, the promises of livability and connectivity in the plan will ring hollow for the communities most impacted.
Suggestion
A critical issue missing from this plan is the prioritization of entitlements in all development scenarios. In our area, we have consistently seen new developments move forward without meaningful community benefits— no infrastructure investments and no public space improvements. Meanwhile, similar projects in other parts of Charlotte routinely include these kinds of entitlements.

This disparity is unacceptable and undermines trust in the planning process. If the city is serious about equity, then entitlements should not be optional or selectively applied—they must be a standard requirement for development in all communities. Every neighborhood deserves to benefit from growth, not just absorb its impacts.
Concern
Another major concern I have is how the city’s grouping of neighborhoods into broad, inconsistently defined “areas” has skewed the assessment of community needs and goals. For example, stating that “access to jobs” is the top priority in the West Outer area does not accurately reflect the priorities in my specific area. Lumping together such a wide range of communities under one label erases important local differences and results in a plan that doesn’t represent the actual needs of residents.

In addition, environmental justice should always be a central priority, not something that gets pushed down the list based on survey averages across an overly broad region. Every development decision has an environmental impact—whether it's on tree canopy, water resources, air quality, or noise—and these effects are disproportionately felt in certain communities. We cannot afford to let environmental concerns be diluted by flawed area definitions or priority rankings.

I urge the city to revisit how areas are defined, and to ensure that both community-specific priorities and environmental justice are given the weight they deserve.
Concern
I would like to express my concern about the way the city groups neighborhoods into “community areas” for planning purposes. The boundaries and naming conventions used by city staff are confusing, constantly shifting, and do not reflect how residents actually understand or refer to their communities. These groupings seem to change from one plan or initiative to the next, making it difficult for the public to follow along or remain engaged over time.

Why not use a system that is more familiar and stable—like ZIP codes? These are the geographic references that people use every day, and they would provide a consistent and relatable framework for residents to understand how plans affect their area. Consistency and clarity are critical for public trust and participation. Please consider revising the area designations to something that makes sense to the people who actually live here.
Support
This vision of pedestrian-oriented medium density development that would be a five minute bike ride from my house is one of the most exciting things I can recall ever seeing in a planning document. The Riverbend Village development has been a huge boon to the area and I regularly walk, bike, and drive to it. Imagining the development as a multi-modal destination with much denser services is brilliant.
Suggestion
Outer West is in desperate need of better connectivity for bikes. A good example is the area around Brookshire/Mt Holly Huntersville. Excellent sidewalk and arterial crossing infrastructure is underutilized in part because the local sidewalk network does not connect to many nearby neighborhoods. Until Mt Holly-Huntersville and Bellhaven/Rozelles Ferry have sidewalks to connect to the under construction greenway at Oakdale and planned expansion to Shuffletown Park, residents will be forced to drive to reach major commercial clusters like the Northlake mall area or the broader greenway network.
More connection and greenways are needed on outer west. Why not connect Iswa with 0S7?
There should be greenway along the Catawba River south and north of Wilkinson
Can there be a different photo used?
The draft plan, as presented, appears to incorporate little—if any—meaningful community feedback. Much of the content simply repackages existing community data and translates the 2040 Comprehensive Plan into more localized terms, without reflecting the unique input or priorities expressed by stakeholders.

Furthermore, the proposed timeline raises serious concerns. With the public comment period set to close on May 9th and Council action expected just weeks later on May 27th, there is insufficient time to adequately review public input, assess its implications, and make any necessary revisions to the plan. This expedited schedule gives the impression that public engagement is more procedural than purposeful.
Why are we planning the re-development of a site that was built within the last 5-6 years?
This image 2+ years old.
This area is shown as Manufacturing & Logistics on Map 14.
How will these aspirations be achieved? 15% green area is typically required.
Street right-of-ways are considered open space?
How is this aligned? Because there is a bus stop? There's minimal sidewalk along Mt Holly Road and no place to cross.
Bellhaven*
As noted earlier, this area is anticipated to see 8% of the city's overall residential growth, but only 2% of the city's total job growth by 2040. How does keeping the Policy Map in line with existing land uses help create a complete community?
Owned by the City of Charlotte? or Charlotte Douglas Airport?
What does the range represent? The objective of this data point isn't clear. If we're reviewing the area as a whole, why is there not a central median? If you're providing this type of data, you should also provide mapping support to show where the various "median" ranges are located in each area plan location.
Concern
The number one priority in 10 out of the 15 neighborhoods is for housing availability? There is no shortage of housing or apartments we have vancancies because they overbuilt! So the only reasonable conclusion is that the study suggests our housing prices are too high? That's capitalism...you can't control the market prices or the macro-economic environment. Just because I want to live in quail hollow doesn't give me the right or mean they should build cheap duplexes so I can. This study focuses on a far-left socialist agenda rather than real ways to improve the city. Genuinely curious how many tax dollars were spent on this study to tell us we need more of this race here and that race there. Charlotte councilemen let me save you some of our money in the future build bike lanes and improve walkability.
Suggestion
General comments for West Outer:
The intersection at Brookshire Blvd and Mt Holly-Huntersville is NOT better with the recent re-design and should be considered for improvement in this plan.
Any intersection improvements within the plan should include smart traffic light timing.
Hopefully the latest technologies will be used for the entire plan with data collected over a year, at minimum.
Concern
Are the proposed structures near the Harris Teeter parking garages? This parking lot is PACKED at any given time serving HT and the rear facing businesses. Plans should also include relocation of popular restaurants being displaced, remaining within RB Village.
Suggestion
I suggest we add an access point to the Long Creek Greenway here- This would allow people to access the greenway safely plus have pedestrian and bicycle access to the grocery store.